Providing Location Intelligence information. Linking to Sales Epos & other open source data we can provide Customer & Business insights in a similar way to Google Analytics. Through our personal recommendation engine we are able to deliver Location Based Offers that are personal and relevant. Influencing the shopping pattern live in store we can reduce abandoned baskets and entice customers into areas within the store that they may not have done otherwise. Delivering increased sales & margin we can also improve staff efficiencies to improve better customer service.
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Within Department stores we can create truly experiential retail from personalisation at departmental level & concessions to analysis on most frequently visited areas and most profitable departments down to brand level. Offering the digital experience within the store to improve staff efficiencies while at the same time offering exceptional customer services. Integrating with other digital channels we can provide a truly unique and personal experience. Putting the customer at the heart of the journey encouraging the impulse purchase based on personal preferences.
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We can help Shopping Centres to know and own their customers.
We can help Shopping Centres understand their shoppers from their initial journey from home to their destination in the shopping centre. Focusing on individual shopping patterns to shopping by category we can improve the shopping journey throughout the mall. Using similar technologies we can understand the personas within the mall to target similar or look alike audiences. Marketing through our personal recommendation engine we can increase dwell time and shops visited to improve sales & margin. Generic offers like free coffee's to car parking can drive engagement through to personalised offers based on previous purchasing history we can drive spend within the centre
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Create memorable experiences that help you know your customer.
Create the best environment to allow your guests to enjoy the services available in your Hotel. Encourage the use of Free branded Wi-Fi to push the benefits of your hotel. Whether it is your gym for young execs, or indulging in your spa for the female customers we can target adverts to increase sales while they are in your venue. We can also maximise income from sponsored adverts based on previous purchasing history. Don't treat it as a cost but as a way to generate metric driven insights on your customer. Easy check-in, maps to room, location services & express checkout couldn't be easier
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Make sure every customer is made to feel important.
Now that every customer is a potential sale don't lose the opportunity to sell. Notify staff that a VIP customer is in store. Forward demo videos & brochures to customers in-store. Free up staff to deliver exceptional customer service. Ensure the journey is seamless with value-added service. Book test drives in store. Never lose a sale again.
Make the process seamless.
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